Privacy Policy

Last Updated: October 29, 2025

1. Introduction

SnapMealPlan ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our meal planning service (the "Service").

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using the Service:

  • Account information (name, email address, password)
  • Payment information (processed securely through Stripe)
  • Recipes, meal plans, and shopping lists you create or upload
  • Communications with us, including support requests and feedback

2.2 Automatically Collected Information

When you use the Service, we automatically collect certain information:

  • Device information (browser type, operating system, device identifiers)
  • Usage data (pages visited, features used, time spent on the Service)
  • IP address and approximate geographic location
  • Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information from third-party services, such as authentication providers or analytics services, when you connect those services to your account.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process your transactions and manage your subscription
  • Communicate with you about the Service, including updates and support
  • Personalize your experience and provide relevant features
  • Process recipes using AI and OCR technology
  • Analyze usage patterns and improve our features
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations and enforce our Terms of Service

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including payment processing (Stripe), AI processing (OpenAI, Anthropic), hosting, analytics, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or operational purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your information in a portable format
  • Objection: Object to certain processing of your information
  • Withdrawal of consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us through the contact information provided on our website.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized features. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of the Service.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through a notice on the Service. Your continued use of the Service after such changes constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us through the contact information provided on our website.